Tips & FAQs

Frequently Asked Questions

You can make a reservation through our website, by calling our customer service team, or by visiting one of our rental locations in person. Our team will assist you with the booking process and ensure you get the right vehicle for your needs.

To rent a car, you’ll need a valid driver’s license and a government-issued ID. International customers may also need a passport and an International Driver’s Permit.

Yes, you can rent a car if you’re under 25, but there may be a young driver surcharge for those aged between 21 and 24. Some locations may have minimum age restrictions.

While basic insurance coverage is typically included, we recommend additional insurance to reduce your financial responsibility in case of damage or theft. You can purchase extra coverage at the time of rental.

Most rentals come with unlimited mileage, but some car categories or special promotions may have restrictions.

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No, one-way rentals are not possible.

If your rental car breaks down, contact our 24/7 roadside assistance. We will either provide repair services or arrange for a replacement vehicle.

Yes, additional drivers can be added to your rental agreement. They must meet the same requirements as the primary driver, and a fee may apply.

Yes, we offer long-term rental options with competitive rates. You can rent a vehicle for weeks or even months, depending on your needs.

We are transparent with our pricing, but additional charges may apply for services such as GPS rentals, child seats, one-way fees, and insurance add-ons. Always review the rental agreement.

Late returns may incur additional charges. If you know you'll be late, contact us in advance to avoid extra fees or to extend your rental period.

Cross-border travel is allowed in certain cases, but restrictions and additional fees may apply. You must inform us in advance if you plan to drive the car internationally.

Yes, you are expected to return the car with the same amount of fuel as when you picked it up. Otherwise, a refueling fee may apply.

Yes, reservations can be modified or canceled, but cancellation fees may apply depending on the time of cancellation and the type of booking. Please review our cancellation policy for details.

We offer a wide range of vehicles, from economy and compact cars to SUVs, luxury vehicles, and vans. You can choose based on your needs and budget.

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